In this detailed guide, we will walk you through every aspect of the Primary Contact Information (PCI) section, explaining its significance and how to complete it correctly to ensure a smooth seller registration process.
What is Primary Contact Information (PCI)?
The Primary Contact Information (PCI) is a crucial part of CyberMart’s seller registration process. It consists of personal and business details that authenticate your identity and ensure secure transactions on the platform.
This section requires sellers to provide their:
- Full Name
- Country of Residence
- Identity Details (such as National ID, Passport Number, etc.)
- Complete Residential Address
- Phone Number for Verification
Why is PCI Important?
🔹 Security & Fraud Prevention: Ensures that only legitimate sellers can register.
🔹 Communication & Notifications: Allows CyberMart to contact you about account updates, order status, and security alerts.
🔹 Account Recovery: Helps in case of login issues or password resets.
🔹 Regulatory Compliance: Meets the requirements of legal and financial institutions.
Without completing this section, sellers cannot proceed to the next steps of registration, and their accounts will not be activated.
Step-by-Step Guide to Completing PCI on CyberMart
To ensure a smooth registration process, follow these steps carefully when filling out your PCI details.
1. Entering Seller Information
This section requires basic personal details that will be used to verify your identity and set up your seller profile.
1.1 Full Name
Enter your full legal name as it appears on your official identification documents. If your name does not match your ID, CyberMart may reject your application or ask for additional verification.
🔹 Tip: Avoid using abbreviations or nicknames; enter your name exactly as shown on your ID.
1.2 Country of Residence
Select your current country of residence from the drop-down list. This helps CyberMart determine your eligibility for selling on the platform.
1.3 Identity Details
Provide one of the following for identity verification:
✔ National ID Card Number
✔ Passport Number
✔ Driver’s License Number
CyberMart may request an image of your official identification document to confirm the details provided.
⚠ Important: Any mismatch in your identity details can lead to verification failure and account suspension.
1.4 Complete Residential Address
Enter your current residential address accurately to avoid registration delays. This information is also necessary for tax compliance and account security.
2. Verifying Your Phone Number
CyberMart requires sellers to verify their phone numbers to ensure secure communication and prevent unauthorized access.
2.1 Why Phone Verification is Required
✔ Ensures that CyberMart can send important updates regarding orders and account security.
✔ Prevents unauthorized individuals from accessing your seller account.
✔ Helps in account recovery if you forget your login details.
2.2 How to Verify Your Phone Number
1️⃣ Enter your active mobile number in the designated field.
2️⃣ CyberMart will send a one-time password (OTP) via SMS.
3️⃣ Enter the OTP code in the verification field.
4️⃣ Click Verify to confirm your number.
🔹 Note: If you don’t receive the OTP, click Resend Code and ensure your phone is active with proper network coverage.
3. Entering Residential Address
A valid residential address is required to verify seller identity and ensure compliance with CyberMart’s policies.
3.1 Required Address Details
✔ Address Line 1: Enter your house number, street name, or primary address details.
✔ Address Line 2 (Optional): Include additional details such as an apartment number or building name.
✔ State/Region: Select the state or province from the provided list.
✔ ZIP/Postal Code: Enter your correct postal code to avoid verification delays.
✔ Country: Ensure that the selected country matches your residence.
🔹 Tip: If you’re unsure of your ZIP code, check your utility bills or use an online postal code lookup tool.
4. Setting Up Your Store Information
Once your personal details are verified, the next step is to register your store details on CyberMart.
4.1 Choosing Your Store Name
✔ Pick a unique and professional store name that represents your brand.
✔ Avoid special characters or overly complex names that may be difficult for customers to remember.
4.2 Selecting Your Business Category
✔ Choose the appropriate category that matches the type of products you plan to sell.
✔ This helps CyberMart categorize your store correctly and improve visibility.
4.3 Uploading Legal Documents (if required)
✔ Some product categories require business licenses, seller permits, or other legal documents.
✔ Ensure that all uploaded documents are clear and valid to avoid delays in approval.
5. Identity and Business Verification
Once your PCI details are submitted, CyberMart will verify them before approving your account.
5.1 Verification Process Includes:
✔ Identity Check: CyberMart ensures your provided name and ID details match official records.
✔ Address Confirmation: Your residential address is validated for authenticity.
✔ Phone Number Validation: Ensures that your mobile number is active and linked to your identity.
If any discrepancies arise, CyberMart may request additional documents or updates to your information.
🔹 Tip: Double-check your details before submitting to avoid unnecessary verification delays.
Saving and Proceeding to the Next Step
Once you’ve completed the Primary Contact Information (PCI) section:
1️⃣ Click “Save and Next” to proceed.
2️⃣ If CyberMart detects errors, it will prompt you to correct them.
3️⃣ Once approved, you will receive a confirmation email.
4️⃣ After verification, you can start listing and selling your products.
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If you’re new to online selling, CyberMart University provides a learning hub to help you succeed.
🔹 What CyberMart University Offers:
✅ Guides on product listing, store optimization, and pricing strategies.
✅ Tips on customer service, marketing, and handling orders efficiently.
✅ Insights on boosting sales and increasing visibility on CyberMart.
🎓 Enroll Today! Visit CyberMart University to gain expert insights and maximize your store’s success.
FAQs
Can I update my PCI details later?
Yes, but changes may require re-verification by CyberMart.
What happens if my phone number verification fails?
Ensure your phone is active and has network coverage. Try resending the OTP or using another number.
Why is address verification important?
To ensure seller authenticity and compliance with CyberMart’s security policies.
Can I use a business address instead of a residential address?
Yes, if your business is registered, you can enter your business address instead.
How long does verification take?
Most verifications are completed within 24 to 48 hours, but may take longer if additional documents are required.
Conclusion
Completing your Primary Contact Information (PCI) is a crucial step in How To Create A Seller Account on CyberMart.com? Ensuring that all details are accurate and up to date will prevent delays and ensure a smooth onboarding process.
✅ Ready to sell? Log in to CyberMart now and complete your PCI details to launch your store today! 🚀